How to Fix Microsoft Store 0xC002001B Error Code

In this article, we will tell you how you can fix the Microsoft Store 0xC002001B Error Code. So, let’s get started!!

Microsoft Store (formerly known as Windows store) is a well-known marketplace where people buy (hardware like PCs, Surface products and Xbox consoles) and download various items (software and digital content like apps, games, movies or TV shows). It offers all sorts of digital content for download in a single place (both free and paid applications). But, sometimes there occur an error which might get frustrating and many users reported this issue. If you are also a victim then, do not get panic!

Fix Microsoft Store 0xC002001B Error Code

You can fix the error on Microsoft Store by following the simple fixes mentioned below:

1. Install the KB 5015020 Update

If the Microsoft store is creating an error then, you should install the KB 5015020 Update. This updation will address two issues. First, it prevents services from authenticating machine accounts. Second, it stops users from installing any apps from the Microsoft Store. To do so, follow the simple steps:

  1. Press the Window + I keys simultaneously to open up the settings
  2. Choose Windows Update from a list of options placed on the left side
  3. Tap the Check for updates button placed on the right-hand side and look for the KB 5015020 update
  4. When found,  checkmark the box associated with it & tap Download & install

However, now, check whether you can download apps from the Microsoft Store or not. Well, if you can’t find the update in Windows Settings, you can install it manually via the Microsoft Update Catalog. To do so, follow the simple path:

  1. Head to any browser and search for the Microsoft Update Catalog in a search bar, click it
  2. On a new page, type 5015020 in the search bar placed at the top-right corner and tap the Search button. Well, there appears a list of available updates.
  3. Choose the one that suits your Windows version and follow the on-screen instructions

When done with the installation process, now, you can install apps from the Microsoft store for sure.

2. Run the Windows Store Apps Troubleshooter

Microsoft Store 0xC002001B Error

In Microsoft Windows, a built-in troubleshooter is there that users are likely to run into while using the operating system (OS). You can use the Windows Store Apps troubleshooter to scan the system for corruption errors that might be causing an issue. If the troubleshooter detects the problem, it will suggest a fix which can be then applied to resolve the issue. To do so, follow the simple steps given below:

  1. Head to the Windows settings by searching settings in a search bar
  2. Choose the system option from a list placed on the left side
  3. Click the Troubleshoot option placed on the right side of a window
  4. Now, choose the Other troubleshooters in a new window
  5. Search for the Windows Store Apps troubleshooter and click the Run button placed next to it
  6. A scanning process will begin and when completed, it will display the issues found (if it finds any) and suggest fixes accordingly. Click Apply this fix to continue

In case, if the troubleshooter does not find any issue that is causing an error then, proceed to the next method.

3. Repair or Reset the Microsoft Store

Another way to fix the error is to repair or reset the Microsoft Store using the built-in repair option. If repairing does not work then, reset the Microsoft Store. To do so, follow the simple steps given below:

  1. Head to the Windows settings by searching settings in a search bar
  2. Choose the Apps option from a list placed on the left side
  3. Tap the Apps & features placed on the right side
  4. Search for  Microsoft Store and select the three dots placed next to it
  5. Now, tap the Advanced options then, choose the Repair button and follow the on-screen instructions. Also, check if that fixes the problem or not.
  6. If the issue persists then, repeat the above steps but this time, click the Reset button

Now, check whether the issue is resolved or not.

Also see: How to Download and Use Windows 11 Wallpapers


That’s it, folks! The above-mentioned fixes will sure help you to resolve the Microsoft Store’s error. Try these fixes out and tell us which one works best for you. If in case nothing works then, go ahead and perform a complete reinstallation of the Microsoft Store. This will let you have the updated version of it. However, if still encountering an issue then, it is highly recommended to reach the official Microsoft support team and report the issue. Well, we hope that you liked our article how to fix Microsoft Store 0xC002001B error code. For any queries, do let us know and also, share your reviews in the comment section mentioned below.

Posted by

Admin at Tech Chalks, Love To Share My Experiences With the World of Tech Geeks.

Leave a Reply

Your email address will not be published.