Fix Firefox Not Playing Online Videos

Opening a video file and you see that Firefox is not playing it. Let’s see how we can fix firefox that is not playing online videos.

Firefox is the most widely used browser and is loved by half of the population. It has a number of features like protection against hacks, powerful privacy extensions, and so on. It is easy to use, faster, and more secure browser. However, sometimes this browser causes an issue like video not working that occurs due to some minor issues. But, you can fix this issue by utilizing various fixes like updating and refreshing a browser, disabling the extensions, clearing the cache files, and so on. If you are one of them who are facing this issue then, following these fixes to resolve this issue quickly.

Fix Firefox Not Playing Online Videos

Before moving ahead, you should try two quick fixes to resolve the videos not playing on a browser. The first one is restarting Firefox and the second is checking out the internet connection. If these solutions would resolve an issue then, do not try out the other fixes. But, if a problem continues then, try out the below-mentioned fixes in the upcoming section. So, let’s get started!!

Updation of Firefox Browser

The first and foremost fix is the updation of a browser. It might be a chance that you are using the older version of Firefox that the video player does not support. To do so, follow the steps given below:

  1. Head to the Firefox browser on a PC 
  2. Click More (horizontal 3bar icon) placed on the right side of a screen
  3. Choose the Help option from a list that appears 
  4. Now, click the About Firefox option from a list of options (i.e., the About Mozilla Firefox window will appear on a screen and check out for updates)
  5. Firefox download the updates and install them automatically in a background

However, it may also ask for significant updates. When upgraded, your data and passwords will not be lost and you also enjoy the recent features of this browser too.

Clear Cookies and Cache

Fix Firefox

Data collected in cookies and cache sometimes may prevent the videos not playing issue. However, clearing cookies, passwords, history, or any other browsing data free up some space to make the new videos to be loaded and played. To do so, follow the simple steps:

  1. Head to the Firefox browser on a PC 
  2. Click More (horizontal 3bar icon) placed on the right side of a screen
  3. Select the options from a list that appears and click the Privacy & Security placed on a sidebar 
  4. Scroll down and choose Cookies and site data 
  5. Click the clear option (it will open up a clear data dialogue box)
  6. Mark the checkbox for both options and hit the clear button

However, clearing the cache will free up space that will resolve the video not playing issue. But, it will log you out so, you have to log in again.

Disable Add-ons and Extensions

Another reason will be an add-on extension that causes the video playing private mode but, not in normal mode. So, try to disable the add-in extensions and plug-ins one by one and check issue is resolved or not. To do so, follow the simple steps:

  1. Head to the Firefox browser on a PC 
  2. Click More (horizontal 3bar icon) placed on the right side of a screen
  3. Choose Add-ons and Theme from a list that appears
  4. Click the extensions placed on the left sidebar
  5. Now, click the toggle button to disable each extension

However, either you can disable the extensions at one time or click them one by one to check out which is causing an issue. You can do disable them one by one or simultaneously as per your own choice.

Also see: How to Download Design from Canva

Enable Autoplay on Firefox

Firefox blocks a playing video with sound automatically by default. So, you first have to enable the auto-player to play the videos online. However, auto-playing a video is quite irritating. To do so, follow the simple steps:

  1. Head to the Firefox browser on a PC 
  2. Click More (horizontal 3bar icon) placed on the right side of a screen
  3. Select the options from a list that appears and click the Privacy & Security placed on a sidebar 
  4. Scroll down and select the permission option
  5. Click the settings placed next to an autoplay
  6. From a dropdown menu, click the Allow Audio and Video option
  7. Select the Save changes option

However, now, videos will be played automatically without any further actions and consumes a bit more data. 

Reset Firefox browser

If any of the above-mentioned methods will not work for you then, you should refresh Firefox completely. It is compulsory to do it because some programs or extensions might change some settings and you can not resolve it. To do so, follow the steps:

  1. Head to the Firefox browser on a PC 
  2. Click More (horizontal 3bar icon) placed on the right side of a screen
  3. Choose the Help menu and it expands 
  4. Click the More troubleshooting information from a list that appears
  5. Select the Refresh Firefox button and hit it in the confirmation dialogue box

 

However, reset or refresh will remove all the old customizations and settings. It will clean a Firefox browser and saved data like bookmarks and passwords will not be deleted. 

Final Words!

You can try out the above-mentioned fixes to resolve the video not playing issue. This will let you know, which error is causing this issue. Well, these methods will surely help you to resolve the video not playing issue. That’s it, guys! We hope that this article How to Fix: Firefox Not Playing Online Videos proves helpful to you. For any queries, do let us know and also, share your reviews in the comment box mentioned below.

FAQs

Why Firefox does not play a video?

Sometimes older versions, high cache files, or blocking of add-in extensions can make Firefox not play the videos. 

Can I fix the video not playing issue by updating Firefox?

Yes, if the issue is initiated due to an older version of Firefox then, you can try it out. But, it is not considered an ultimatum solution instead.

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TechChalks

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