Amazon is a well-known app where people used to sell their products, items, books, and so on. People love this app because it works quite efficiently. Online selling business on these apps is getting more popular day by day and the world is getting more used to it. Well, if you are a seller or an amazon lover getting your Amazon account gets locked then, it might be frustrating. Customers who love to buy on Amazon might get tensed of not getting the item which they borrowed from this app. Well, sellers would get badly affected too because they are unable to sell their products. However, if you are looking for a solution then, you are in the right place and you will be able to unlock Amazon account by simply reading and following the 4 ways in the upcoming section.
5 Reasons Why Your Amazon Account Got Locked
If you are using an Amazon account and an error occurs but after some time you get a message ‘your account is locked and orders are on-hold then, firstly do not panic at all. The reason behind locking off an account is preventing unauthorized transactions and stopping fraud. This app can trace suspicious activity quite easily and efficiently. Well, the following mentioned below are the reasons that accounts get locked
Providing false information to Amazon
The mentioning of false information while making an account is the main reason that Amazon accounts might get locked. This app can quickly pick up the wrongly added information whether you provide a false name or billing address and so on.
An uncommonly high number of orders for a new account
The anti-fraud system can be well-detected by this app, which is used to trace out the un-usual activities like large numbers of orders for recent accounts. To resolve this issue, you simply have to reduce the number of orders to 30 per day (for the first few weeks) to have your account to get unlocked.
A high volume of returns
Another thing about Amazon is the average return of the products that it monitors from its sellers. The shipping fee is paid by the Amazon app but returns are mostly free for their customers. So, keep in mind how times you return the product and also, try to minimize the error.
Unusual gift card activity
The Amazon app has a facility of giving gift cards to its sellers who represent it to their customers to attract them. This app when gets this card tries to regulate it as much as possible. Well, if you created an Amazon Prime account then, you should not purchase this card until you did not become a well-known seller on this platform.
Using Different IP addresses with varying locations
When you open your Amazon account using different IPs addresses in different places then, this app might get confused and might think that your account is hacked. This scenario might seem true if orders are placed outside your expected operational area.
How to Fix Your Amazon Account Locked Issue
When you get to know why your account is considered a victim to be get locked then, it quite is shocking. When your account gets unlocked then, you will notice that you have done nothing wrong. Well, following the steps to contact an Amazon and also, upload documents to get your account unlocked:
- Contact Amazon through Email
The first and foremost thing is whether you get an email from Amazon or not. If yes then, you can respond to them directly via email too. Well, attach the documents mentioned by the account specialist.
However, if you have received an email yet then, follow the below-mentioned steps:
- Open Amazon’s browser and head to an Amazon page
- On the sign-in page, click Need Help?
- Then, click Other issues with Sign-in
Now, select Account & Sing-in issues then, click I can’t sign into my account
- Lastly, compose an email and mention your issue with your Amazon account
- Contact Amazon via phone call
Another way is to contact Amazon contact support via Phone number. Though it is not the fastest way, it works. If they pick up your call fast, then you can instantly complain about it and they’ll solve your problem.
- Contact Support via Live Chat
This is the fastest way to file your complaint is to contact Amazon via Live Chat. Their representative will get in touch with you as fast as possible.
- Upload Documents Directly to Amazon
If you want Amazon to act faster on your cases, then provide them with the legal documents and they’ll respond instantly.
How to Avoid Getting Your Amazon Account Locked
- Avoid Using Prime Service
If you are running a business related to dropshipping, it is better to avoid using the Amazon Prime service. Since Amazon is paying for the shipping fee, they take it way too seriously than other companies.
- Purchase Low-Cost Items Only
Don’t just purchase an expensive item as soon as you created a new account. Take your time to grab some low-cost items so Amazon won’t lock your account.
- Limit gift card transactions to $200 a day
Yes, this is another reason, if you try to gift cards to other people that costs more than $200 in a single day? Amazon will lock your account instantly. Go give other people gift cards but don’t try to exceed the $200 limit.
- Create Back-up Accounts Using VPN
If you are using more than one Amazon account from the same IP, some of your accounts will get locked. It is better to use a VPN to change your IP and then use your accounts and create a backup of them.
Amazon Account Locked No More
If you ever see your amazon account locked, feel free to follow our guide and help yourself. Then if you want that Amazon won’t lock your account again, follow the tips we gave to stay safe. Make sure to follow the rules they’ll tell you after your account is unlocked, so it won’t happen again. If it is by mistake, you can let Amazon know and they’ll make sure it won’t happen again. Whatever the case will be, once your account is unlocked, there is a rare chance Amazon will lock it again.